UHS Strategic Plan
The University Health Services strategic plan clarifies why and how we work, our priorities, and our goals for the future. The plan was developed over 18 months of discussion with and feedback from staff across all areas of UHS. The strategic plan launched in May 2025.
Mission | What We Do
UHS promotes, protects, and improves student health and wellbeing.
Vision | Why We Work
Students learning, leading, and thriving in a healthy community.
Strategic Directions | Our Areas of Focus
To realize our vision and center our values, UHS has identified five strategic directions that will guide our work over the next five years.
- Address pervasive health issues through integrated care and systemic change.
- Optimize services and expand access.
- Improve employee communication, collaboration, and satisfaction.
- Empower students to manage their health.
- Define and measure impact.
Values | How We Work
UHS exists to serve the UW-Madison student community. Living this value means centering and adapting to students’ changing needs and the impact on student wellbeing. Ensuring this requires ongoing conversation and consultation with our student community.
At UHS, collaboration means working adeptly within and across departments, with students, staff, faculty, and campus and community partners. Living this value involves interdisciplinary teamwork, shared responsibility, joint problem-solving, and leveraging collective expertise to achieve our goals.
Living this value means designing services that resonate with diverse populations, actively seeking and valuing input, and ensuring that all students, as well as staff, feel seen and heard.
At UHS living this value looks like accountability for outcomes, leaning on evidence-based practices, data-driven decision making, cultivating a culture of continuous improvement, understanding staff and students’ unique circumstances, and ensuring care is not just competent but also kind.
UHS recognizes psychological safety in the workplace as a vital part of wellbeing. Living this value means we celebrate success, foster positive interactions within our community, and create space for moments of levity and fun. UHS encourages transparency by utilizing honest and clear communication practices and forthright decision-making processes.