Uwill

Uwill provides students with access to a therapist of their choice via the mode of their choice – video, phone, chat or messaging. Teletherapy services are available during the day, as well as evenings, weekends, and holidays. Uwill has licensed mental health professionals available in all 50 states and providers in many countries of the world. This service has been successfully used by other counseling centers, including in the Big 10. 

UW-Madison students start with 3 sessions with a Uwill counselor at no cost. Students can: 

• Choose same day and next day appointments.
• Choose a therapist based on their preferences including issue, gender, language and race or ethnicity.
• Choose a time that fits with their schedule with day, night, and weekend availability.
• Choose the appointment mode that is right for them – video, phone, chat or messaging.
• Request additional sessions if needed after they use their initial 3 sessions right in the Uwill platform or identify other plans for continuing mental health treatment. 

This service is offered at no additional cost to UW-Madison students regardless of their location. This includes graduate students who do not pay segregated fees (i.e., those in online-only master’s programs). During the summer, students must be enrolled the previous Winter semester and for the subsequent Fall semester. (The exception is doctoral students who are considered to be continuously enrolled).

Uwill is most appropriate for students whose concerns are a good fit for brief, solution-focused services. Uwill may be particularly suitable for students whose scheduling needs may not fit with available on-campus services or who are enrolled but living outside of the state.

Sometimes on-campus or community services are a better fit for students. These include:  

• Having thoughts of self-harm or thoughts of harming others.
• Having an ongoing mental health concern.
• Currently experiencing significant disruption in your tasks of daily living or intense symptoms related to a diagnosed mental health condition.
• Needing long-term mental health support.  

Please call MHS is you are experiencing any of the above.

To access the Uwill platform, visit uwill.com. From there, register with a University of Wisconsin-Madison email address. You will soon receive an email confirmation to complete the registration process. After confirming your address, you can select a counselor and schedule an appointment.

If you run out of Uwill credits, there is a button on your Uwill dashboard that allows you to request more sessions. Your request is routed to UHS Mental Health Services for approval, which typically occurs within 24 business hours.

Once a student creates their profile and logs into their account, in addition to virtual counseling, they will have access to wellness programs. These programs are led by Uwill instructors and offers tips, tutorials, and practices to help students discover greater focus, balance, and joy.